Our home has two separate sections of roof, and we badly needed replacement of one section. After receiving quotes from three companies, we selected Top Pair Roofing primarily based on the meeting we had with the owner, Greg Perry. Greg insisted on meeting with us personally to explain the benefits of, and various levels of product they provide. At the end of our short discussion, and perusing the literature he provided, we felt confident we were making the right decision by choosing them. We were impressed with the level of communication Greg provided, informing us of his timelines. When a leak occurred before work could commence, Greg immediately arrived to temporarily repair the issue. He provided many samples for colour selection, and took the time to scale our roof so I could compare colours. Greg, and his crew worked seamlessly with the City who were undertaking an intrusive and lengthy project in our street allowing our work to proceed unfettered. His crew was punctual, professional and polite, and took the time to listen to my concerns with regards to hummingbirds nesting nearby, noise level affecting my elderly dog, and potential damage to my vegetable garden. The site was cleaned everyday, and the project was finished on time. We look forward to many years with our new roof, and look forward to working with Greg and his team again when the next section of roof requires replacement. We have no hesitation recommending Top Pair Roofing, and wish more contractors could work to their standard.
the 22 year old asphalt shingles failed at the end of December. I called Top Pair Roofing and Ryan was out to inspect the roof in the first week of January. Ryan came to the house the next week with a comprehensive presentation that outlined Top Pair Roofing's commitment to safety, workmanship, qualifications, warranties and shingle choices. Once the date was decided, the delivery of materials and the bin arrived in the morning and the crew arrived in the afternoon. The crew of AJ, Phil and Terry were professional and courteous throughout the four days that they were on site. They were able to accommodate a request not to work on the office while it was being used. I was impressed with he cooperation shown between crew members. One of the crew was a relatively new hire and mentioned that when he was interviewing for the position, Top Pair Roofing emphasized safety and quality were the most important characteristics that they were looking for. Greg came to check on the progress and jumped in to help with the job. At the end of each day, all debris was picked up and tools were neatly stored under tarps. The bin was removed promptly when the re-roof was complete and the crew ensured the area around the house was cleaned and a magnet picked up any loose nails. Thanks to Top Pair Roofing for a great job. Very professional from start to finish.
Neil and Carol Pickard
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